We do not require any payments or investments from our users! We are a mining pool service, meaning you need to operate your own hardware and send that computing power to us in order to stabilize your mining rewards. See Introduction to Mining to understand how mining and pools work.
Read our blog article on the topic "Bitcoin Mining Scams to Avoid (Braiins Pool Impersonators)" for more information: https://braiins.com/blog/bitcoin-mining-scams
If you have been offered any investment opportunity from anybody claiming to be affiliated with us it is a scam! There are no official Braiins Pool consultants who would offer "investments opportunities" on the internet. It is a common tactic from many scammers nowadays and, unfortunately, there isn't much we can do to prevent it.
Please be aware of suspicious email addresses created on regular services like Gmail. Our employees (including support agents) only communicate using address from the domain: braiins.com.
Contact us if you need assistance. We are here to help.