Have your finger on the pulse.

Why should I care?

Since mining is usually considered as an investment, we believe that monitoring should be an essential part of your mining operation. Although your rewards are not directly affected by any monitoring settings, they can be better managed with few simple tools we have developed so far.

Monitoring helps you supervise how your miners work in time and minimises losses caused by connection issues or mining hardware/software failures.

How can monitoring help?

Monitoring allows you to be alerted once a mining device starts misbehaving. Notifications are sent via e-mail or in your mobile app. E.g. there are communication issues between your miner and our pool. Such alerts will help you to react faster and therefore minimise the financial impact of the outage.

Outages may typically have the following causes:

  • Internet connectivity issues
  • Hardware power-supply (PSU) failures
  • Mining hardware overheating
  • Mining software issues

Below you can find simple step-by-step instructions how to setup monitoring in order to keep track of how your mining equipment is doing.

How to enable monitoring?

  1. Enable sending monitoring emails (Settings > selected coin > Monitoring) or notifications (mobile app).
  2. You can enable worker monitoring on each worker profile separately.
  3. Once the worker monitoring is enabled, the Alert limit can be set:
    1. Automatically - our system selects the Alert Limit based on the past performance of the worker
    2. Manually - You can set your own Alert Limit value

Once you enable monitoring for your workers you will see each worker in one of these states: OK, Low, Offline, Disabled.

Permanently Low or Offline worker states can be caused by a weak worker. We recommend to switch off monitoring for such workers. If it is not the case please do not hesitate to contact our support.

Please note: The pool keeps track of mining devices on a worker basis. This means that if you have more than one mining device connected to the pool as a single worker, monitoring and issue reporting covers all the mining devices in bulk. On the other hand, when you setup a designated worker name for every mining device you have (and connect them correctly), the pool can track down hash rate drops and report them to you for each mining device separately.

How does monitoring work?

The pool takes a snapshot of the effective hash rate for all your workers every 5 minutes . This value is then compared to Alert Limit (you setup this value while enabling the monitoring).

The period of 5 minutes is sufficient for collecting just enough data to calculate all the values with a certain accuracy without clogging our servers. With a Vardiff introduced, even a slow miner can submit sufficient amount of results.

Device monitoring states

There are 4 possible states of your worker, regarding monitoring. Every worker is always in one of the following states:

■ OK
Means that the worker's hash rate is greater or equal to alert limit. This is the desired state. If everything works properly and the configuration is correct, you should see this state all the time
This state signals that worker's hash rate is lower than it should be but the device still submits some shares. It was connected and working somehow at least part of the measuring period. A worker goes from OK to Low when its hash rate is lower than the alert limit for 2 consecutive periods. In the case you see this state for longer period of time, please create a ticket to our support.
You could see this state when monitoring is enabled for the worker but there is no hash rate detected for the worker. The pool doesn't monitor the actual network connection of the worker. The only significant value is hash rate.
When you switch off monitoring for a worker its state is reported as Disabled, regardless a fact if it submits some shares or not.