Account registration Anonymity is one of the core values deeply rooted in our philosophy. Therefore, we do not collect nor process any unnecessary personal data, making our registration process reasonably simple. You only ne...

Anonymity is one of the core values which we embraced deeply into our company philosophy. Therefore, we do not collect any personal data and our registration process is really simple. Just fill in the basic necessary informat...

To protect your account from various attacks, we highly recommend that you use the following security features: Two-factor authentication (2FA): after the initial setup, you will need to use the 2FA every time when making som...

If you have access to the original inbox, simply change it on your own on the Account tab in the Settings. To change your email address, enter the new address you wish to use and click the confirmation link received on your ol...

Please reset your password here: https://pool.braiins.com/password-reset/ The username will be sent to your email address along with the password reset link.

Please note that losing your smartphone (and a backup of your secret key) means you will not be able to change your payout address. Two-factor authentication (2FA) cannot be deactivated without access to your smartphone. Yo...

Changing the username is currently not allowed. You can, however, create a new account with a different username under the same e-mail address. It's possible to have multiple accounts registered with the same e-mail address.

To share the access to your account, go to Settings -> Access Profiles, create a new profile and set its password and specify its level of permission. Choose between granting full access or just read-only access to your pro...

No, currently it is not possible to setup mining subaccounts. You can, however, create multiple Braiins Pool accounts, even using the same email address. The only disadvantage is that you have to logout and login when switchin...

It means your account has not been activated. Please check your inbox and spam folder because you should have received an email which contains the activation link. If you have not received the activation e-mail, please, conta...