User Accounts

Everything you need to know to manage your profile.

I haven’t received an email from you. What should I do?
We recommend that you check the spam folder/black list in your email account. There is also an option to resend the email in the settings (in the case of a confirmation email). If the problem persists please create a support r...
Thu, 20 Aug, 2020 at 4:57 PM
My account has been hacked. What should I do?
Stop mining on your old account and start mining with a new account. The important thing is to change the passwords on both your Braiins Pool and email accounts. Also, you should change your password for any other services wh...
Wed, 14 Sep, 2022 at 1:19 PM
How can I delete my account?
Once you decide to close your mining operation down there are two options: 1. You can leave your account as it is without signing into it or mining with it and it will be automatically deleted after one year of your inactivit...
Thu, 20 Aug, 2020 at 4:54 PM
Why has my account been deleted?
With regards to the pool‘s Terms and Conditions, we take necessary safety precautions and reserve the right to permanently delete any accounts that have been inactive for at least 12 months on our servers. An account is consid...
Thu, 7 Apr, 2022 at 10:57 AM
How to set up 2FA in your Braiins Pool account?
We strongly recommend that all pool users set up 2-factor authentication (2FA) to better secure your account. This provides extra protection in the event that your email account or pool username and password gets compromised. ...
Wed, 14 Sep, 2022 at 1:20 PM
Can my deleted account be restored?
Unfortunately, we can not recover deleted accounts. In the case that your account was either deleted automatically or by your own action, please consider your unclaimed reward balance as a donation to service improvements of ...
Thu, 20 Aug, 2020 at 4:55 PM
Easter Egg
Wild meme appeared. If you any have good memes, please send them over to us.
Tue, 25 Aug, 2020 at 6:01 PM